Clear terms for a trusted premium shopping experience.

By accessing and using FORMÉ DECOR, you agree to follow these Terms & Conditions, our Privacy Policy, Shipping Policy, Replacement Policy, and other applicable website policies.

You agree not to misuse the website, attempt unauthorized access, copy content without permission, interfere with website functionality, or use the website for unlawful purposes.

We try to display product information, pricing, images, descriptions, availability, dimensions, colours, and specifications as accurately as possible.

Product colour, finish, size, brightness, and appearance may slightly vary due to screen settings, lighting conditions, photography, or product updates.

An order is confirmed only after successful payment confirmation and product availability verification. FORMÉ DECOR reserves the right to accept, reject, cancel, or hold any order if required.

Payment transactions are handled through secure third-party payment gateways. Any payment failure, delay, or gateway-related issue may be subject to the payment provider’s own terms.

Delivery timelines are estimated and may vary depending on product availability, delivery location, courier partner, weather conditions, public holidays, or other logistics-related reasons.

Customers must provide complete and correct shipping details. FORMÉ DECOR will not be responsible for delays or failed delivery caused by incorrect address, unavailable customer, or wrong contact details.

Eligible damaged, defective, incorrect, or incomplete product claims are subject to our 48-Hour Replacement Policy. A continuous and unedited package-opening video is mandatory.

Custom-made products, installed products, used products, customer-damaged products, special orders, and bulk project orders may not be eligible for replacement or cancellation.

FORMÉ DECOR will not be responsible for indirect loss, installation damage, electrical issues, misuse, incorrect handling, third-party service errors, or delays beyond our reasonable control.

Customers are advised to use qualified professionals when installation requires electrical work. Table lamps and floor lamps should be set up according to their product instructions.

Customer information is handled as per our Privacy Policy. We may collect and use customer details for order processing, delivery, support, payment confirmation, and service improvement.

Customers should keep account details, login details, and payment information confidential. FORMÉ DECOR will not be responsible for misuse caused by customer-side negligence.